Contact information

At StitchVoyage, we value every customer interaction. Whether you have a question about a T-shirt, need assistance with an existing order, want to understand our return procedures, or simply need additional information before making a purchase, our customer service team is here to help.

We believe that good service begins with clear communication, reliable information, and a genuine commitment to addressing customer concerns.

1. Customer Service

For all general questions and customer support requests, please contact us through the following email address:

Customer Support Email: HemarIpes9708@outlook.com.tr

Our team can assist with:

  • Product information and merchandise inquiries.

  • Order confirmation and order status.

  • Shipping and delivery questions.

  • Tracking information and shipment concerns.

  • Returns, refunds, and exchange requests.

  • Damaged, defective, or incorrect merchandise.

  • Payment and checkout-related questions.

  • General website and shopping assistance.

2. Business Information

For business identification and customer correspondence, please refer to the following details:

Store Name: StitchVoyage

Legal Business Name: RFVA, LLC

Entity ID: 4125553693

Business Address:

2633 NE 27th Way
Fort Lauderdale, FL 33306
United States

Return Contact Person: GARY ISAIAH ADAMS

3. Return and Refund Inquiries

If you need to return merchandise, request a refund, or discuss a possible exchange, please contact us before shipping any item back.

To help us handle your request efficiently, include:

  • Your full name.

  • Your original order number.

  • The product involved.

  • A brief explanation of your concern.

  • Photographs where relevant.

Our team will review your inquiry and provide the applicable instructions.

Please refer to our Return and Refund Policy for eligibility requirements and additional information.

4. Shipping and Order Assistance

For delivery-related questions, please provide your order number and any available tracking information.

If you believe your shipment has been delayed, delivered to an incorrect location, or damaged during transportation, please describe the circumstances so that we can investigate.

We will make reasonable efforts to coordinate with the relevant shipping provider and provide appropriate assistance.

5. Communication and Response

We aim to respond to customer inquiries as promptly as reasonably possible.

Response times may vary depending on inquiry volume, weekends, public holidays, and the complexity of individual requests.

For faster assistance, we encourage customers to use a clear email subject line, such as:

  • Order Status – [Order Number]

  • Return Request – [Order Number]

  • Refund Inquiry – [Order Number]

  • Shipping Assistance – [Order Number]

  • Product Question – [Product Name]

Please avoid sending multiple separate messages about the same issue unless additional information is needed. Keeping related details in one email conversation helps us review your request more efficiently.

6. Our Commitment to Customers

StitchVoyage is committed to maintaining a professional and respectful customer service experience.

We strive to provide accurate information, handle customer concerns fairly, and communicate clearly throughout the purchasing and post-purchase process.

We appreciate every customer who chooses StitchVoyage and welcome your feedback as we continue improving our store and services.

Official Contact Details

StitchVoyage
Operated by RFVA, LLC
2633 NE 27th Way
Fort Lauderdale, FL 33306
United States

Email: HemarIpes9708@outlook.com.tr

Website: http://0bhc0a-t2.myshopify.com/